Our Services
Housing advice call
£39 – 30min
Who it’s for:
Anyone needing general guidance about housing rights, homelessness, evictions, or council applications.
What’s included:
A 30-minute phone or video call with an experienced former Housing Officer
Verbal advice based on your situation
General signposting to your options and next steps
What’s not included:
No document reviews or detailed casework
No written letters, templates, or official appeals (please book a specialist service if needed)
How it works:
Book your call online and complete a short intake form
You’ll speak 1-to-1 with your advisor at the scheduled time
Get clear, practical guidance on your options
Why book this:
Get fast, personalised advice from someone who understands the housing system-so you can act with confidence.
Application support
£89
Who it’s for:
People applying as homeless or registering for social housing who need help completing council forms clearly and persuasively.
What’s included:
Review of your situation and eligibility
Guided support to complete key application questions accurately
List of key evidence you should gather
What’s not included:
No guaranteed acceptance by council (decisions remain at their discretion)
No appeal letters (please book Decision Challenge if needed)
How it works:
Book online and complete a short form
Upload draft forms if application already started
Why book this:
Increase your chances of getting housing support by submitting a stronger application first time.
Decision Letter Challenge
£109
Who it’s for:
Anyone who’s received a negative council housing decision and wants help understanding or challenging it.
What’s included:
Review of your council decision letter, including Non Priority, not homeless, Intentionally Homeless and Section 202 requests.
Advice on whether you have grounds for review
Drafting of a detailed letter/email you can submit to the council
What’s not included:
No solicitor level legal challenge or
No tribunal/court work
How it works:
Book online and upload the council’s decision letter
Receive written feedback and a sample challenge letter within 3 working days
Why book this:
Turn a council “no” into a possible “yes”- with professional help drafting a challenge based on real housing experience.
ONGOING CASE SUPPORT
£199
Who it’s for:
People facing complex housing issues needing continued support over a period of time.
What’s included:
Email, WhatsApp, or phone support for the duration of the case
Assistance drafting up documents (letters, evidence requests, simple reviews)
Strategic advice to help manage council responses or landlord negotiations
What’s not included:
Court or tribunal representation
How it works:
Book online and complete an in-depth intake form
Agree a case action plan together during first contact
Why book this:
Get a housing expert “in your corner” as you navigate the system-professional continued guidance without the stress.
DOCUMENTS AND PAPERWORK
£49
Who it’s for:
Anyone who needs a professional review of eviction notices, council letters and tenancy agreements.
What’s included:
Review of up to 3 documents
Written feedback explaining your position and next recommended steps
48-hour turnaround time after receiving all documents
What’s not included:
No direct council contact or representation
No detailed appeals or challenge letters (please book a case support package if needed)
How it works:
Book online and upload your documents
Receive written feedback within 48 hours
Why book this:
Avoid mistakes and misunderstandings- know exactly where you stand before you act.
Landlord guidance
£69
Who it’s for:
Private landlords or property owners who need help issuing legal notices and handling evictions fairly and properly.
What’s included:
A 30-minute consultation focused on your eviction case
Advice on Section 21, Section 8, arrears processes, and tenant communication
Checklist for correct notice procedures
What’s not included:
No formal legal drafting of notices
No court representation
How it works:
Book online and answer a short landlord intake form
Bring any draft notices or tenancy agreements for review during the session
Why book this:
Stay compliant and protect your rights -avoid costly eviction mistakes by getting it right first time.